Frequently Asked Questions

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All Digital Video purchases include streaming access on this website for the duration listed in the product description subject to the terms and conditions.

1. Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV.
2. Find the video that you want to stream.
3. Tap the AirPlay icon.
4. Choose your Apple TV or AirPlay 2-compatible smart TV.

Alternatively, you can also Screen Mirror your device from the Control Center to any viewable device on your current network.

From the Control Center, you can Screen Mirror from your device to any viewable device on your current network.

1. Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV.
2. Find the video that you want to stream.
3. Make the video you want to stream full-screen, and tap the AirPlay icon that appears in the bottom corner.
4. Choose your Apple TV or AirPlay 2-compatible smart TV.

Alternatively, you can also Screen Mirror from the Control Center to any viewable device on your current network.

1. Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV.
2. Find the video that you want to stream.
3. Tap the AirPlay icon.
4. Choose your Apple TV or AirPlay 2-compatible smart TV.

1. Connect your device to the same Wi-Fi network as your smart TV or viewable device.
2. Find the video that you want to stream.
3. In the top-right Chrome menu, click CAST. This should bring up a list of castable devices to which you can stream.
4. Click Fullscreen mode on the video.

1. Connect your device to the same Wi-Fi network as your smart TV or viewable device.
2. Find the video that you want to stream.
3. In the top-right browser menu, hover over MORE TOOLS, then select CAST TO DEVICE. This should bring up a list of castable devices to which you can stream.
4. Click Fullscreen mode on the video.

There is currently no way to cast from an Android Mobile Device.

We do not offer refunds on digital products. Sorry. If you would like to return an unopened physical purchase for a refund, please contact our support staff with your payment receipt, and they can take it from there.

Unfortunately, it would be impossible for us to list all of the ticket providers and venues we work with on a tour. If you have problems with your tickets, please contact the venue that issued your tickets or the provider (eg: Ticketmaster) that you bought your tickets through. 99% of the time, we're not going to know an answer to a question about a specific show.